SKILL SET FOR FUTURE WORKFORCE IN THAILAND

Duangjan Varakamin^a, Pairin Cholpaisal^b, and Panachit Kittiphanya-ngam^c

^a Lecturer, College of Innovative Business and Accountancy, Dhurakij Pundit University,Thailand, [email protected]
^b Lecturer, College of Innovative Business and Accountancy, Dhurakij Pundit University,Thailand, [email protected]
^c Director, Institute for Developing Entrepreneurship and Future Workforce (DPUX), Dhurakij Pundit University, Thailand, [email protected]

Proceedings of the International Conference in Business Innovation 2019 (ICBI),Thailand, 26 July 2019. pp.61-69.

Abstract

This paper examines future human skill set of working in Thailand through three timeframes - AI developing (2020 - 2029), working with AI (2030 - 2059), and living with AI (2050 –2060). Dephi method and PESTEL analysis are used to identify the future skill set of Thai workers. The findings are as follow: Thailand could be in the AI developing phase, while working with AI and living with AI phases would be far beyond predictable. Evolving with AI for Thailand occurs in financial and banking industry, and ICT industry such as Bank of Thailand, and Revenue Department. Skill set for future workers are creativity, digital skill, quantitative analytical and statistical skill, coding, data analytical skill, open-minded to adaptation and lifelong learning, people management skill and biotech literacy. The external environment that affecting future skill set includes - no clear plan or government policy for future skill, economic factors influenced by China, changing of people's livelihoods and population structure, legal structure and mechanism. Most organization do not have clear plan to use AI and worker skill developing. To do this, operations of the firms need to be redesigned by incorporating AI and cultivating related employee skills.

Keywords

Future skills, future workforce, skill set, Artificial Intelligence, Delphi method, PESTEL analysis.

The purpose of the research is to study the skill sets for future workers in Thailand in three periods as follow: (1) AI developing (2020 - 2029), (2) working with AI (2030 - 2059), and (3) living with AI (2050 –2060).